Should you make your appointment for a reading your payment must be made in advance via PayPal via www.susansmalley.co.uk especially for group bookings. No refund or exchange may be claimed should the reason for cancellation be due to your own reasons. In the event of you cancelling your appointment less than 24 hours prior to the scheduled date and time, with Susan Smalley no refund should be claimed as this will not be due.
If you fail to attend for your appointment, no refund may be claimed.
However, an alternative date and time may be arranged, at a further charge for the forthcoming session. i.e. £40.00 for one hour duration with Susan Smalley.
This term and condition is applicable to the whole range of the services offered by Susan Smalley.
In view of Susan Smalley cancelling the event, or appointment, you will be offered an alternative date and time, or refund of monies paid.
If you cancel the event or group booking, Susan Smalley will refund your payment, less deposit of £20.00 per person.
You may make payment via cash only in person in respect of one to one private appointments on the date of appointment, via prior agreement with Susan Smalley.